Piper Support

FAQ

• Hours of Operation Change
• IFTTT Service Changes
• What happened to Vacation mode?
• What is Piper?
• Does Piper have any required monthly fees or contracts?
• What do I need to use Piper?

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Online User Manual

• Unboxing Piper
• Piper Details
• Setup Instructions
• Multiple Pipers
• The Piper Mobile App - Dashboard
• The Piper Mobile App - Notable States

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Tutorial Videos

• Video Tutorials Playlist
• Setup
• General Overview
• Rules
• Settings
• How to Access the Piper Marketplace

Troubleshooting

• Force Closing (Killing) Apps
• General
• The Piper App Says it's "Not connected to Piper" on the Dashboard
• Issues Adding Wireless Accessories
• Android 6 (or Android Marshmallow) Setup Issues
• Trouble Connecting to a Hidden Wi-Fi SSID/Network Name

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Documentation

• User Manual
• Piper nv Data Sheet
• Piper classic Data Sheet

Security and Privacy

• Security and Privacy Details